unifi Business: Simplifying MSMEs Digital Transformation, Fast-Tracking Trade Success Affordably
Almost all business owners categorised as being a Micro, Small & Medium Enterprise (MSME) share common obstacles towards advancing, let alone keeping their businesses going.
Government data suggests MSMEs in Malaysia lack capital and credit facilities as they do not have systematic gathering of information about their business to apply for loans or grants, they are short of skilled workers and raw materials, possess inadequate infrastructure, lack managerial and technical expertise, face market and knowledge constraints, and have limited application of new technology.
Most often small business owners do not have the means of managing their capital well and are limited to one or two geographical locations.
Well, a large portion of these obstacles have been overcome.
To help MSMEs alleviate the challenges of the sector, unifi Business recently unveiled an exciting new bundle in its suite of solutions, to enable small businesses accelerate their businesses forward by adapting digital transformation.
Why unifi Business?
unifi Business, owned by the telecommunications giant Telekom Malaysia (TM), offers business packages designed specifically for medium-sized and small enterprises, enhanced by a series of services such as: high network speed, cloud storage space, e-commerce centre, network security protection system, special website and management assistance.
Simply, it’s an ‘all-you-need’ answer for MSME business owners to tap into a unified ecosystem of consultation, connectivity, digital solutions and specialised services.
unifi Business Mission
unifi Head of SME segment Mohamad Yusman Ammeran on unifi Business as a total solution said: “MSMEs form the backbone of our economy and they need to take timely advantage of the digital boom, which presents an ideal opportunity to navigate towards more sustainable growth.”
“Digitalisation done right is the way to go,” adding, unifi Business is primed to help them (MSMES) get back on their feet, come back stronger and achieve positive gains through its innovative digital solutions.”
Each MSME can select a suite of business solutions for business growth and productivity depending on their needs.
unifi Business Customers Pay Less
These solutions bundle specially created for business owners so that they can enjoy more savings for up to 24 months. With as low as RM139, they can get unifi Business fibre plus unifi Cloud Storage solution for their business usage.
The unifi Business Solution
Established as curated business solutions and powered by fast and reliable fibre connectivity, the business solutions bundle includes variety of connectivity speed range from 100mbps until 800mbps.
The choices open to MSMEs in terms of suite of business solutions can be chosen as follows:
unifi Cloud Storage: To help businesses manage the often-tedious task of storing valuable information. This solution brings flexible, safe and scalable data storage. It also provides access for multiple users and secured encryption for better business productivity. Hosted locally at TM’s Green Data Centre certified facilities, unifi Cloud Storage provides a secure home for important files and information so businesses can focus on growing and being profitable.
unifi eCommerce Hub: Designed to connect and maximise growth opportunities seamlessly, this solution offers a single and integrated platform, with an easy-to-use interface. Entrepreneurs can sync their offline and online sales channels, manage product inventories, orders, monitor sales and revenue, as well as manage social media enquiries. They can even build interactive websites with built in online payment features and delivery partner service.
Cyber Security Solutions: To assist MSMEs in securing their business against cyber threats, this easy-to-deploy and straightforward-to-manage solution allows them to get on with the important stuff – like generating revenue and growing business. Supported by a world-leading cyber security provider, the solution protects important things that matter to businesses regardless of IT skill level, providing “Always On-Security for Always-On Businesses.”
According to industry analysts, building a strong digital presence is critical in today’s connected era, the lack of which accounts for the failure of many MSMEs during the pandemic. To stay competitive, businesses need to make their products and services offering available online and participate in the burgeoning local and regional eCommerce market.
Domestically, Malaysia’s eCommerce value soared by 22% to RM801bil in 2021 after registering an income of RM658bil in 2020 for the period of January – September, according to the latest data from the Department of Statistics Malaysia (DOSM).
As MSMEs represent 97.4% of overall business establishments in the country, they play a significant role in strengthening Malaysia’s digital economy growth.
Yusman added that unifi Business will be with the MSMEs, guiding them on their digitalisation journey.
“Our certified unifi Business Consultant team is another testament to our commitment to serve MSMEs. They are certified with the International Certification for Digital Literacy (ICDL) and will offer continuous support and guidance,” added Yusman.
“Our multiple business solutions for MSMEs demonstrate TM’s support for the Government’s initiatives, such as JENDELA and MyDIGITAL, and are aligned to the Group’s role as the enabler of Digital Malaysia.”
All unifi Business customers will enjoy member benefits of the unifi Business Club (uBC), which include access to relevant and current content at its portal (
https://ubc.unifi.com.my).
Here, they can find insightful and inspiring content such as webinars, talk shows, live chats, events, business tips and articles to help them navigate the business world. uBC members will also enjoy access to financial assistance, productivity boosters, digital marketing platforms, tools and community engagement programmes that are tailored to a variety of business needs.
Why do MSMEs need unifi Business?
There is a vital need for registered MSMEs to review their business models and operations quickly to adapt to current market conditions and Covid-19 aftermath.
SMEs should look into new business strategies to ensure long-term sustainability. Moving their businesses towards digital and online platforms is a key prerequisite to remain relevant and keep up with consumer demands. People are now becoming less dependent on brick-and-mortar outlets, and are performing more transactions online.
In this digital age, we are no longer defined by physical business premises and geographical locations. As such, adoption of e-commerce by MSMEs is critical to reduce costs, improve connectivity with customers, gain global market share, and streamline business processes.
The landscape of MSMEs has grown considerably well since 2016 until 2021. Based on the latest data in Malaysia Statistical Business Register (MSBR) published by the Department of Statistics, Malaysia (DOSM), there were altogether 1,226,494 MSMEs in 2021 which accounts for 97.4% of overall establishments in Malaysia.
There has been an increment of more than 140,000 firms as compared to a total of 1,086,157 MSMEs in 2016, thus registering an average growth rate of 5.2% per annum during the six-year period, albeit some decrease in the numbers last year due the Covid-19 pandemic and flooding across the nation.
Based on the time series of Malaysia’s GDP and SMEs GDP, the growth of SMEs GDP is usually higher than Malaysia’s GDP. However, in 2020, the growth of SMEs’ GDP registered at negative 7.3 percent, which was lower than Malaysia’s GDP for the first time over the past 17 years since 2003.
unifi Business is then a solution which allows for micro businesses to venture into a trade, at this time, with lower risk factors as a large capital outlay initially has been mitigated by the solutions monthly pricing structure.
So, MSMEs, start accelerating business today with unifi Business to see growth in terms of a rising business audience, streamline business operations and drive efficiency with a total solution at one go.
For more information on the new business solutions bundle and other product offerings, please visit www.unifi.com.my/business/totalsolutions